Terms of Service

Welcome to StitchWerks!
By accessing or purchasing from our website stitchwerks.co, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Information

These Terms of Service govern all use of our website and services. By visiting our site or making a purchase, you agree to these terms, including all policies referenced here.

We reserve the right to update, change, or replace any part of these terms at any time. Updates will be posted on this page.

2. Online Store Terms

You must be at least 18 years old to place an order on our website.

You agree not to use our products for any illegal or unauthorized purpose.

All orders are subject to availability and acceptance.

Prices and product details may change without prior notice.

3. Product Information

We make every effort to display our products accurately, including colours, fabrics, and measurements. However, slight variations may occur due to screen settings or lighting conditions.

4. Pricing & Payment

All prices listed on the website are in PKR.

Prices may change without prior notice.

Payment must be made in full at checkout.

We use secure third-party payment processors and do not store your card details.

5. Shipping & Delivery

We aim to dispatch orders promptly, but delivery times may vary depending on your location.
We are not responsible for delays caused by courier services, customs, or natural events.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy for full details.
In general:

Items must be unused, unwashed, and returned in original packaging within the specified time.

Sale, discounted, or customized products are non-returnable.

Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.

7. Accuracy of Information

We strive to ensure all product descriptions and pricing are accurate. However, errors may occasionally occur. In such cases, we reserve the right to correct any errors and update or cancel affected orders with prior notice.

8. Intellectual Property

All content on this website — including logos, designs, product images, and text — is the property of StitchWerks.
You may not reproduce, distribute, or use any of our materials for commercial purposes without written consent.

9. Limitation of Liability

StitchWerks is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
Our total liability for any claim related to a purchase shall not exceed the amount paid for that specific order.

10. Governing Law

These terms are governed by and interpreted according to the laws of Pakistan. Any disputes shall be resolved in accordance with local courts.