Frequently Asked Questions (FAQs)

1. What is StitchWerks?

STITCHWERKS is a contemporary clothing brand offering stylish, comfortable, and high-quality apparel designed for everyday wear. Each piece is crafted with care and attention to detail.

2. How can I place an order?

Simply browse our collections, add your favorite items to the cart, and proceed to checkout.

3. What payment methods do you accept?

We accept major payment methods such as:

Bank transfer

Cash on delivery (within Pakistan)

4. Do you offer international shipping?

Yes, we ship worldwide! Shipping rates and delivery times vary depending on the destination. You can view shipping details at checkout.

5. How long does delivery take?

Local orders: Usually delivered within 3–5 working days.

International orders: May take 7–14 working days, depending on your location.

6. What is your exchange or return policy?

We want you to love your purchase!
If you receive a wrong or defective item, please contact us within 3 days of delivery. We offer exchanges on unused products with original tags and packaging.
(Note: Some items like sale or customized pieces may not be eligible for return.)

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. You can follow your package in real time.

9. What if my size is out of stock?

You can sign up for restock alerts on contact us — we’ll notify you when your size becomes available again.

10. How can I contact your team?

You can reach us at:
contact@stitchwerks.co – we’ll be happy to help!

11. Do you collaborate with influencers or stylists?

Yes! We love collaborating with creative individuals. If you’re interested, email us at contact@stitchwerks.co.

12. How should I care for my clothes?

Please check the care label on each garment. As a general guide:

Hand wash or gentle machine wash in cold water

Avoid bleach and harsh detergents

Dry flat or hang to dry in shade

Iron on low heat (if needed)