Return Policy
Return & Exchange PolicyWe want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may be eligible for a return or exchange under the guidelines below.
1. Eligibility for Returns
Items must be unused, unwashed, and returned in their original packaging with all tags intact.
Returns must be initiated within the specified return window provided at the time of purchase.
Items showing signs of wear, damage, alteration, or missing accessories may not qualify.
2. Non-Returnable Items
The following items cannot be returned or exchanged:
Sale or discounted items
Customized or personalized products
Final-sale merchandise
These items are considered non-eligible due to their nature.
3. Return Shipping Costs
Customers are responsible for all return shipping costs.
If the item arrives damaged, defective, or incorrect, we will cover the return shipping and provide a replacement or full refund.
4. Exchanges
Exchanges are subject to product availability.
If the requested item is no longer in stock, we will issue a refund or store credit instead.
5. Refund Processing
Once the returned item is received and inspected, refunds are processed within 7–14 business days.
Refunds will be issued to the original payment method.
6. How to Initiate a Return
To start a return or exchange, please contact our support team with your order number, product details, and the reason for return. Our team will guide you through the next steps.